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Purchased tickets will be available to download after payment confirmation, and will be attached to your confirmation email.
Tickets purchased for the postponed 2020 Festival of Fireworks remain valid for the 2021 Festival.

If you wish to book for 20 people or more, please call us on 01384 402266 to receive our fantastic group booking rate!

Important Ticket Information

You must print/ present each ticket sent in your confirmation email if you purchase multiple tickets.

Are there any discounts?

Yes, we offer Early Bird discounts for tickets purchased before July 1st, and tickets bought before event day are lower than gate prices.

Is parking included in the ticket price?

Yes, we have a large free car park next to the event site.

If I purchase tickets but want to give them as a gift, will my guest still be able to access the event?

Yes. Simply provide them with the ticket download link emailed to you, or print the ticket and present it to them.

If I order tickets online on the day of the event will I receive my tickets in time?

Yes, your ticket download link will be sent to the email address you provided to print or show via your smart device.

I didn’t receive a confirmation email/ I input the wrong details.

Please contact us via with details.

What happens if the event has to be cancelled?

Please see our cancellation policy on our Terms & Conditions page.

Can I bring my pet?

Unfortunately no pets are permitted at the event.

Who is eligible for a Child ticket?

Any child between the age of 5 years old and 16 years old. Under 5’s go free.

What is the eligibility for a Senior ticket?

Anyone over the age of 65.

Do you do a group rate for multiple ticket purchases?

If booking for 20 people or more, please call 01384 4032255 to receive our  group booking rate.

Can I show my ticket on smartphone/tablet?

Yes, the QR/ Barcode supplied in your ticket confirmation will scan from your phone, although we would recommend printing a hard copy as a precaution.

What happens if I need to go back to my car?

Each ticket holder will be given a wristband which must be worn to gain entry or re-entry if returning to your car. Lost wristbands may result in you needing to pay another entry fee to re-enter the arena, so please wear it while attending the event – and keep as a memento afterwards!