I have a question about tickets.
Check our ticket faq’s on the Buy Tickets page.
I have lost something. Who should I contact?
The Information point on event day, or organizers Jubilee Fireworks thereafter on 01384 402266 or .
What times do the gates open?
Gates open at 2pm on Saturday 4th September 2021.
What time do the fireworks start?
The displays start at approximately 8.30pm, depending on light levels on the day, with typically a 10 minute break between each display for technical and safety checks.
Is there a meeting point?
Yes, there is an information point situated within the hall grounds near the gate into the spectator area.
Is there a drop off point?
Yes. It is clearly signposted on the road, and is shown as #10 on the interactive aerial map below.
Do I need to arrive early to get a good spot?
If you want to be at the front of the action, it is worthwhile arriving early in the day, but the main event will be seen from anywhere in the arena.
Is parking free?
Yes, we have a large car park next to the event arena.
Can I bring a coach, and do I need to reserve parking?
Yes, we welcome coaches and invite you to add our event to your calendar. For more information, see our EPK page. We advise you to contact us via phone or email to arrange parking.
Are there camping facilities?
There is no overnight camping at Catton Hall unfortunately, however these are the nearest campsites www.
Can I arrive on foot?
Yes, although it is some distance. There is a drop-off point where you can enter the field on foot (shown on aerial photo below).
Is there an event programme?
Yes, you can download it right here. The programme is full of details, photos, and tidbits about the Festival.
Can I get access to my car once I have entered the event?
Yes. Please keep your ticket with you and see one of the ticket officials before you leave the arena. You must wear the wristband allocated to you at the ticket gate to re-enter the arena.
What should I bring to the event?
We suggest checking the weather forecast in case rain protection is needed, but remember to bring warm clothes as September nights can be chilly. Most spectators bring camping chairs. Money to buy food/ drinks, or bring your own. Please read the Safety notice on restricted items. A torch is always handy. And your ticket!
Are there toilets? Do any have disabled access?
Yes, there are plenty of toilets within the grounds, some with ramp access.
Are there disabled parking spaces?
Yes located near the ticket gate inside the main Car Park. A disabled parking permit must be shown on entry and can only be obtained by contacting us on 01384 402266 or via prior to event day.
A member of my party is disabled. What is your access like? Do carers get in free?
We try to make the event as accessible as possible to all. Due to the nature of the event, all minors attending must be accompanied by a guardian. A guardian must be in possession of a full price adult ticket. Carers are deemed to be guardians and must also pay a full adult rate. We sometimes offer concessions for recognised Carers but this is assessed on a case by case basis. If you wish to apply for a concession rate then this must be applied for in writing with supportive documents to Chris Pearce, Jubilee Fireworks Ltd, Unit 29 Dawley Trading Estate, Stallings Lane, Kingswinford, DY6 7AP.
Disabled parking is available, as close to the ticket gate as possible. Due to new guidelines, we will be unable to provide the buggy service to the spectator arena, so please note that the arena is approximately 300m from the parking area, across grass and gravel. A permit must be obtained in advance to access the disabled car park, which can be provided by contacting Jubilee Fireworks at or on 01384 402266