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Purchased tickets will be available to download after payment confirmation, and will be attached to your confirmation email.
Tickets bought between April 16th and May 12th may only display your entry QR code. This issue is now fixed. Tickets
can be re-downloaded from your confirmation email, and will subsequently display all ticket information.

If you wish to book for 20 people or more, please call us on 01384 402266 to receive our fantastic group booking rate!

Important Ticket Information

Please print/ present every ticket sent in your confirmation email if you purchase multiple tickets.
Please download your ticket/s before arriving at the Festival in case of connectivity issues at the gate.

Are there any discounts?

Yes, we offer Early Bird discounts for tickets purchased before July 1st, and tickets bought before event day are lower than gate prices.

Is parking included in the ticket price?

Yes, we have a large free car park next to the event site.

Can we buy tickets on the gate?

We cannot guarantee that tickets will be available on event day if we reach capacity beforehand.  We recommend booking prior to July 1st
to take advantage of our Early Bird discounts , (which have been frozen again this year), and  make considerable savings!

If I purchase tickets but want to give them as a gift, will my guest still be able to access the event?

Yes. Simply provide them with the ticket download link emailed to you, or print the ticket and present it to them.

If I order tickets online on the day of the event will I receive my tickets in time?

Yes, your ticket download link will be sent to the email address you provided to print or show via your smart device.
We do however, recommend that you download your tickets as soon as you receive them, as we cannot guarantee that
your Internet provider will be reliable at the ticketing gate.

I didn’t receive a confirmation email/ I input the wrong details.

Please contact us via with details and we will amend and re-send your tickets.

What happens if the event has to be cancelled?

Please see our cancellation policy on our Terms & Conditions page.

Can I bring my pet?

Unfortunately no pets are permitted at the event.

Who is eligible for a Child ticket?

Any child between the age of 5 years old and 16 years old. Under 5’s go free. 16 and over is an Adult ticket.

What is the eligibility for a Senior ticket?

Anyone over the age of 65.

Do you do a group rate for multiple ticket purchases?

If booking for 20 people or more, please call 01384 4032255 to receive our  group booking rate.

Can I show my ticket on smartphone/tablet?

Yes, the QR/ Barcode supplied in your ticket confirmation will scan from your phone, although we would recommend printing a hard copy as a precaution.

What happens if I need to go back to my car?

Each ticket holder will be given a wristband to be worn inside the event arena.  If you wish to leave the arena with the intent to return, please see the ticket exit gate attendant who will give you a hand stamp (washes off easily).  If you do not receive a hand stamp, it may result in you needing to pay another entry fee to re-enter the arena, so please ensure you receive one.  If you prefer, we can add the stamp to your wristband.